FREQUENTLY ASKED QUESTIONS

Our SAT Prep Online Course includes comprehensive video lessons, interactive practice questions, full-length practice tests, detailed answer explanations, and expert strategies to help you achieve your best SAT score.

You can enroll directly through our website by clicking the "Enroll Now" button. After completing your payment, you'll receive immediate access to all course materials.

You will have unlimited access to all course materials for 6 months from the date of enrollment, allowing you to study at your own pace.

Yes, our SAT Prep Online Course is fully responsive and accessible on all devices, including desktops, laptops, tablets, and smartphones.

Yes, you can easily access your courses on the go using our convenient mobile app. Download it now for your device:
• Download for Apple (iOS)
• Download for Android

We periodically offer special promotions and discounts. To stay informed about our latest offers, subscribe to our newsletter or follow us on social media.

At KMJ Learning, we have designed our system to provide you with a seamless experience when purchasing and accessing your courses. To achieve this, you have two separate accounts associated with the same email address:

1. Shop Account (KMJlearning.com): This account is where you purchase your courses. It is linked to our main website, KMJlearning.com. Here, you can browse our course offerings, make purchases, and manage your billing information. This account is essential for handling all transactions related to your course purchases.

2. Learning Account (collegeprep.kmjlearning.com): This account is your Learning Management System (LMS) account, where the courses you have purchased are housed. It is accessed through collegeprep.kmjlearning.com. This is where you will log in to access course materials, participate in activities, and track your progress.Both accounts are associated with the email address you used during the purchase of your course. While they may or may not have the same password, we recommend using a secure and memorable password for each account. If you need to reset your password, you can do so separately for each account through their respective login pages.

If you have any further questions or need assistance with your accounts, please feel free to contact our support team. We are here to help.

Congratulations on your purchase! Here’s what you need to do next, depending on whether this is your first purchase or not:

1. If this is your first purchase:

• After completing your purchase, you will receive an email titled "Welcome to KMJ Learning." This email will guide you through setting up your Learning Management System (LMS) account.

• You will be prompted to create a password to complete the setup of your LMS account. It is crucial to complete this setup to gain access to your courses.

• Please check your email inbox for this message. If you do not see it, be sure to check your spam or junk folders as well.

2. If this is not your first purchase:

• You can directly access your courses by logging into our LMS site at collegeprep.kmjlearning.com.

• Use your existing credentials to log in and start learning right away.

If you encounter any issues or have questions, please don't hesitate to reach out to our support team for assistance. Enjoy your learning journey with KMJ Learning!

Occasionally, technical glitches can occur, and courses may not be automatically enrolled after purchase. If you find that your course is missing after logging in, please reach out to our support team. They will be able to manually enroll you in the course and ensure you have access as soon as possible.We apologize for any inconvenience this may cause and appreciate your understanding. Our support team is here to help and will resolve the issue promptly.

Open the app and log in using the same credentials you use for our Learning Management System (LMS) website. These credentials include the email and password you set up when you first accessed your courses on collegeprep.kmjlearning.com.

If you're experiencing issues with the course not loading, try the following troubleshooting steps:

• Check Internet Connection: Ensure you have a stable internet connection. Try switching to a different network if possible.

• Clear Cache:

For Web Browser:
1. Open your browser settings.Find the "Privacy and Security" section.
2. Click on "Clear browsing data" or "Clear cache."
3. Select "Cached images and files" and clear the data.
For Mobile App:
1. Go to your device's settings.
2. Find the app under "Apps" or "Applications."
3. Tap on "Storage."
4. Select "Clear cache."

• Restart Device: Restart your device to refresh the system.

If the issue persists after trying these steps, please contact our support team for further assistance.